One of the biggest questions related to social media is, is it a sales channel? Can it be a sales channel? How do you monetize it? A billion $ question, if you ask me. Social media is like a black hole – every company is trying to figure it out. Ones that have figured it out [...]
Posts Tagged ‘customer service’
Customer service
Posted in beauty, Rants, shopping, tagged beauty, cosmetics, customer service, mac, macys, Rants on May 28, 2009 | Leave a Comment »
In these trying times, it is more important for companies to hold on to their loyal customers, and what better way to do that than good customer service. Why don’t companies get this simple fact straight? Why will I part with my hard-earned money to someone who is unfriendly? Yesterday I went to the MAC [...]
